Scaling-up requires building a strong reward and recognition mechanism | Think North

Scaling-up a business requires more than just strategic planning and execution; it demands a motivated and engaged team driving the expansion forward. Central to fostering such motivation and engagement is the establishment of a robust reward and recognition mechanism. Here, we delve into the critical importance of this system in navigating the challenges of growth and propelling the organization towards its aspirations.

Firstly, in the face of adversity and uncertainty, a strong reward and recognition system serve as a beacon of motivation for the team. During difficult times, when the journey towards expansion seems arduous, acknowledgment of individual and collective efforts can provide the much-needed morale boost. It instills a sense of value and appreciation among team members, reinforcing their commitment to the organization’s goals.

Moreover, every achievement, no matter how small, deserves acknowledgement and celebration. Recognizing milestones, whether they are completing a project ahead of schedule or surpassing a sales target, not only validates the efforts invested but also encourages a culture of continuous improvement. By shining a spotlight on contributors and their accomplishments, organizations cultivate a positive environment that fosters innovation and excellence.

Furthermore, rewards, recognition, and celebrations serve as more than just momentary gratification; they act as the fuel for the organization’s next leap forward. By publicly acknowledging achievements and rewarding exceptional performance, organizations inspire others to strive for excellence, setting the stage for sustained growth and success.

However, It is essential to understand the significant difference between Recognition and Reward.

Recognition: Recognition is non-financial and, most significantly, it is responding to a psychological need of every individual & it is an Emotional Income to Individuals. In addition to what an Individual wants to contribute, he also needs to know that his contribution and accomplishments are noticed and appreciated. An effective recognition process includes specific actions designed to reinforce and encourage desired behavior and contribution. These are then acknowledged and celebrated. Since Recognition is a response to a need, Recognition gestures have intrinsic value. Tangible items are used as components of the recognition process, most importantly as symbols, memory anchors and tokens of the organization appreciation. But, in the recognition process, the items are not identified objects to acquire; rather it is a token of the organization’s appreciation given in connection with a recognition event of the receipt of a symbolic award. The positive memory of an effective recognition event by a symbolic award that anchors the memory followed by some sort of celebration; will last far longer than the satisfaction of being additionally compensated.

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